Terms of Service
Effective Date: June 26, 2026
Introduction
Alberto’s Towing (“we,” “our,” or “us”) establishes these Terms of Service to govern your use of our website, services, and the information you provide to us. These Terms outline the rules and expectations when you interact with us through our website, in person, by phone, or via text message. These terms apply to all services offered by Alberto’s Towing in California.
Professional Towing LLC sends text message updates and responses to transportation customers about pricing and products offered at https://albertostowing.com/.
When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel. You can cancel this service at any time. Just text “STOP” to [number type]. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again. If at any time you forget what keywords are supported, just text “HELP” to [number type]. After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Carriers are not liable for delayed or undelivered messages. If you have any questions regarding privacy, please read our [privacy policy].
Information We Collect
In order to provide our services, we may collect and process the following types of information:
Personal Information: Your name, phone number, email address, mailing address, driver’s license information, and payment details.
Vehicle Information: Make, model, year, license plate number, VIN, and condition of the vehicle.
Service Details: Towing locations, nature of the service, date/time of request, and job completion records.
Technical Information: IP address, browser type, device information, and activity data when you visit our website (https://albertostowing.com).
Communications: Call logs, voicemail messages, text messages, and emails.
How We Use Your Information
We use your information and our digital platforms to:
Provide, manage, and complete towing and roadside assistance services
Communicate with you about your service or account
Process payments and verify authorizations (e.g., through RoadSync)
Comply with impound and release regulations and contracts
Improve our services and website performance
Meet legal and regulatory obligations
Text Messaging Consent
By texting Alberto’s Towing Service at (714) 606-0290, you agree to receive conversational and link messages from Alberto’s Towing Service and our payment partner, RoadSync.
Reply STOP to opt out
Reply HELP for support
Message and data rates may apply
Messaging frequency may vary
For more information, visit: albertostowing.com/privacy-policy
Sharing Your Information
We do not sell your personal information. To fulfill our services, we may share your information with:
Payment processors and technology vendors (e.g., RoadSync)
Insurance companies, law enforcement, or regulatory authorities, as required
Third-party partners involved in completing service requests
Government agencies or lien holders in the case of impounded vehicles
No opt-in data will be shared with third parties.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information and service records. However, no method of transmission or storage is 100% secure.
Your California Rights
Under the California Consumer Privacy Act (CCPA) and California civil regulations, California residents have the right to:
Request details on what personal information we collect and how it is used
Request correction or deletion of your personal data (subject to applicable law)
Opt out of certain data sharing practices
To exercise your rights, contact us at dispatch@albertostowing.com or call 714-616-0290.
Children’s Privacy
Our website and services are intended for individuals 18 years or older. We do not knowingly collect information from minors.
Internal Forms
Alberto’s Towing provides several important service-related forms through our website, which may collect personal or vehicle information. These include:
Release and Hold Harmless Agreement
Credit Card Authorization Form
Impound Contract
Merchant Account Agreement
These forms are securely hosted on our domain and are used solely for the purpose of delivering our services.
Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with the effective date updated accordingly.
Contact Us
If you have questions or concerns about these Terms of Service, please contact us:
Alberto’s Towing Contact Info:
Yard Address: 11611 Westminster Ave, Garden Grove, CA 92843
Main Office: 1351 Manhattan Ave, Fullerton, CA 92831
Phone: 714-616-0290
Email: dispatch@albertostowing.com
Contact Form: https://albertostowing.com/contact/
Last Updated: June 26, 2026